FREQUENTLY ASKED QUESTIONS:

DO I NEED A PRESCRIPTION?

YES. WE REQUIRE A PRESCRIPTION FROM A LICENSED PHYSICIAN IN THE UNITED STATES FOR PURCHASE OF PRESCRIPTION DRUGS FROM OUR FAMILY PHARMACY.

CAN I TRANSFER MY PRESCRIPTIONS FROM MY CURRENT PHARMACY?

YES. TRANSFERRING OR HAVING YOUR PRESCRIPTIONS ALL IN ONE LOCATION HELPS THE PHARMACIST BETTER MANAGE YOUR MEDICATIONS. CLICK HERE TO HAVE YOUR PRESCRIPTION TRANSFERRED OR CONTACT US AT 651-600-3988 AND OUR WONDERFUL STAFF WILL BE HAPPY TO HELP YOU OUT. PLEASE BE PREPARED TO ANSWER SOME OF THE FOLLOWING QUESTIONS:

  • THE PHONE NUMBER OF THE PHARMACY YOU NEED MEDICATIONS TRANSFERRED FROM
  • YOUR NAME AND DATE OF BIRTH
  • WHICH MEDICATIONS YOU NEED TRANSFERRED
  • YOUR PRESCRIPTION INSURANCE CARD

THIS ALLOWS ALL PARTIES TO QUICKLY HELP YOU GET THE MEDICATIONS YOU NEED.

DO YOU HAVE OVER THE COUNTER (OTC) MEDICATIONS FOR SALE?

YES. THE SELECTION OF OVER-THE-COUNTER MEDICATIONS AT OUR FAMILY PHARMACY ARE VAST. IF YOU ARE LOOKING FOR A CERTAIN MEDICATION OR CONSULTATION PLEASE CONTACT US AT 651-600-3988

DOES OUR FAMILY PHARMACY PROVIDE DELIVERY SERVICE?

YES. PLEASE LET YOUR PHARMACIST KNOW AT OUR FAMILY PHARMACY IF YOU NEED YOUR MEDICATIONS DELIVERED. OR CONTACT US AT 651-600-3988. OUR CURRENT DELIVERY RADIUS FROM OUR STORE LOCATION IS 5 MILES.

WILL YOU ACCEPT MY INSURANCE?

DEPENDS. WHEN PROCESSING YOUR INSURANCE TO PAY OR DENY A PRESCRIPTION CLAIM IS BASED ON YOUR INSURANCE. YOU ARE ALWAYS WELCOMED TO CONTACT YOUR INSURANCE AND CHECK TO SEE IF YOUR MEDICATION IS UNDER FORMULARY OR IF OUR FAMILY PHARMACY IS WITHIN YOUR PLAN. PLEASE READ A SMALL LIST OF INSURANCE COMPANIES THAT WE DO ACCEPT CURRENTLY. THIS IS INCONCLUSIVE.

HOW LONG DOES IT TAKE TO GET MY PRESCRIPTIONS?

DEPENDS. BASED ON A VARIETY OF FACTORS INCLUDING PROCESSING YOUR INSURANCE, AMOUNT OF REFILLS, AND IF THERE ARE DEPENDENCIES WITHIN THE PRESCRIPTIONS. A NORMAL DROP OFF TO PICK UP TIME WINDOW IS BETWEEN 20-30 MINUTES. AND ONE TO THREE BUSINESS DAYS FOR DELIVERY DEPENDING ON THE WEEKEND.

SAFETY IS OUR NUMBER ONE CONCERN. AT OUR FAMILY PHARMACY WE TAKE THE TIME TO PROCESS, FILL & VERIFY EVERY MEDICATION WE FILL TO ENSURE THAT YOUR HEALTH IS OUR PRIORITY.

MAY I RETURN MY MEDICATIONS?

NO. AFTER THE SALE OF A PRESCRIPTION IN THE STATE OF MINNESOTA THE PHARMACIST HAS SOLE DISCRETION WHETHER TO TAKE BACK A MEDICATION. GENERALLY MEDICATION THAT HAS BEEN PURCHASED IS CONSIDERED TAMPERED AND FOR SAFETY REASONS OUR FAMILY PHARMACY DOES NOT TAKE BACK PRESCRIPTION MEDICATIONS.

EVERY SITUATION IS DIFFERENT. PLEASE CONTACT OUR PHARMACY AT 651-600-3988 WITH YOUR CONCERNS.